Title:
THE EFFECT OF TRANSFORMATIONAL LEADERSHIP, TRUST, ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) ON THE PERFORMANCE OF STATE CIVIL APPARATUS (ASN) GOVERNMENT OFFICES

Authors:
Rachmat Nugraha, Murgiyanto, Riyadi Nugroho, Indonesia

Abstract:

The purpose of this research is to prove and analyze the Effect of Transformational Leadership, Trust on Organizational Citizenship Behavior (OCB) in Government Offices of State Civil Apparatus, The Effect of Transformational Leadership, Trust on the Performance of State Civil Apparatuses of Government Offices, and the Effect of Organizational Citizenship Behavior (OCB) on the Performance of State Civil Apparatus in Government Offices. The sample in this study was 121 State Civil Apparatus (ASN) in 5 fields and 1 Secretariat in Government Offices. The data collection method used a survey technique with an online questionnaire as an instrument and the research model was tested using the SEM-PLS (Structural Equation Modeling-Partial Least Square) model using WrapPLS 6.0 software. The results of this study indicate that Transformational Leadership has a significant effect on Organizational Citizenship Behavior (OCB), Trust has a significant effect on Organizational Citizenship Behavior (OCB), Transformational Leadership has a significant effect on Performance, Trust has a significant effect on the Performance of State Civil Apparatus, Organizational Citizenship Behavior (OCB) significant effect on the Performance of the State Civil Apparatus.