Title:
THE IMPACT OF ETHICAL LEADERSHIP ON SERVICE INNOVATION BEHAVIOR (Study on Magetan Regency Government)

Authors:
Raditya Dwi Ksatria, Sinto Sunaryo, Indonesia

Abstract:

This study aims to examine the effect of ethical leadership on service innovation behavior by considering the role of leader-member exchange, job autonomy, psychological capital. Conducted in the Magetan regency regional apparatus work unit, this study involved 199 respondents. For the analysis of this study using SEM-PLS with Smart PLS version 3.0. The findings of this study are that ethical leadership affects service innovation behavior, ethical leadership affects leader-member exchange, ethical leadership affects psychological capital and psychological capital affects service innovation behavior. And psychological capital mediates the relationship between ethical leadership and service innovation behavior. While the leader-member exchange does not mediate the relationship of ethical leadership to service innovation behavior and also job autonomy does not moderate the relationship of leader-member exchange to service innovation behavior. Future studies are recommended to further develop research on the relationship of ethical leadership to service innovation behavior by considering other variables in order to obtain more in-depth results.