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Abstract:
Capacity utilisation
is one of the most important aspect in business. Low capacity utilisation means
that the company does not use its resources efficiently to generate profit. In
service industry, there are many researches that suggest the capacity
utilisation has a direct contribution towards the company profit and
forecasting is one of the most crucial factors when deciding the design
capacity. This research was conducted to improve the Earning Before Tax for PT
Perigi, an import temporary warehouse company, by proposing new capacity
planning. The results of the analysis conclude the most effective
forecasting demand with PT. Perigi is the Winter Method since it has the
smallest error among others. By using this model, the measure accuracy is as
follows: MAPE = 29%, MAD = 1897, MSD = 8217194. Proposed capacity planning will
be focused on achieving 80% of peak capacity utilisation, where it has the
highest performance of EBT, among higher or lower capacity utilisation. By
applying proposed capacity planning, PT Perigi can further improve their EBT by
Rp 1.003.507.894, or 15.9% compared to the current capacity planning for the
next two years.
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