Abstract:
This study shows that alignment is closely related to sustained corporate advantage in a networked production environment. Several critical factors are discussed including the influence, drivers, and one-ness that are encountered by a multi-national enterprise with a global supply chain. Customers, regardless of where they were, expect the same level of quality from a company regardless of where it is. This expectation is a survival challenge for many global organizations. At the same time the business environment wants customized solutions with the same quality and timeliness. Financial pressures come into competition with these requirements. This study shows how a multi-unit firm was able to thrive in this environment.
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