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Abstract:
The researchers agreed on the potential of the mobile government as a new channel of communication between the government and citizens if the mobile government eliminates the traditional organizational structure of government, thus changing the way information is exchanged between them, and provide government services in a transparent manner at anytime and anywhere. Therefore, this research seeks to present the literature review of m-government including benefits, challenges and most important success criteria of m-government. using different research methods in different countries, and trying to classify these factors from the perspective of the government and citizens. The methodology used in this research is to review the literature on the success of mobile government, in order to determine the success benefits, challenges and factors adopted by each study, and then categorize the success factors according to the degree of their impact on the successful implementation of the mobile government.
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