Title:
Evaluating Qualification and Determinants of Job Satisfaction in Fiji’s Banking Sector

Authors:
Gosai, S. S, Fiji

Abstract:

Access to comprehensive banking education in Fiji remains limited, as not all universities offer specialized or robust programs in the field. This gap raises questions about how educational qualifications influence career outcomes in the financial sector. The aim of this study is to evaluate the relationship between banking education and job satisfaction among employees in Fiji’s banking industry.

Using primary data collected through a structured survey of 155 graduates and current banking employees, the study applies a “Probit” regression model to assess key determinants of job satisfaction. Variables such as age, gender, ethnicity, years of experience, qualification level, salary satisfaction, and promotion opportunities are analysed.

The findings reveal that while educational attainment is important, it is not the sole driver of job satisfaction. Factors such as salary satisfaction, years of experience, and promotion opportunities have a statistically significant impact. These results suggest the need to better align educational offerings with workplace demands and to enhance collaboration between universities and financial institutions. Improving the relevance of banking curricula could lead to higher job satisfaction and better employment outcomes for graduates.

DOI: https://doi.org/10.51505/IJEBMR.2025.9803