Title:
The Impact of Internal Corporate Social Responsibility (ICSR) on Employee Engagement (EE) Within the National Commercial Banks in Saudi Arabia

Authors:
Aisha Mirghani Shibeika, Saudi Arabia

Abstract:

This study attempts to investigate the relationship between Internal corporate social responsibility ICSR practices and Employees Engagement (EE) based on stakeholder theory (ST). Specifically, we studied some dimensions of ICSR. Eight dimensions were taken of ICSR practices and their impact on (EE): (namely: training and career development, health and safety, employee rights, employee well-being, leave entitlement, social work environment, diversity at workplace and support for people with disabilities). The proposed model was tested on a sample of 375 employees working in national commercial banks in Saudi Arabia. Exploratory factor analysis, reliability assessment, and regression were applied to analyze the data. The results of this study indicate that ICSR positively influenced (EE). Specifically, there is a statistically significant positive relationship between (training and career development, health and safety, social work environment, employee rights, employee well-being and diversity at the workplace) and (EE). The results also showed that there were no statistically significant positive relationships between (leave entitlement and support for the disabled) and (EE). The Study is economic legal, and ethical responses benefit employees directly while discretionary responsibility benefits them indirectly.

DOI: https://doi.org/10.51505/IJEBMR.2024.81108