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Abstract: The study’s general objective was to establish the moderating influence of employee engagement in the relationship between union organizing activity and employee performance among doctors in the public service health sector in Nairobi County, Kenya. The study was anchored on revolutionary theory of trade union. The study used mixed methods research approach, Pragmatism world view and convergent parallel mixed methods design. Mixed methods, quantitative and qualitative, was used to collect, analyze and interpret data. The target population was 789 medical doctors and 21 top managers. Probability's stratified sampling technique was used to classify the population into strata based on specialization and simple random sampling to pick327 doctors. Non-probability's purposive sampling technique was used to pick 21 top managers. Aclosed-ended questionnaire was utilized to gather quantitative data from the doctors while an open-ended interview guide was used to interview top managers. Cronbach alpha coefficient established the questionnaire's' reliability and validity was determined through face, criterion, content and construct validities. Reliability of the guide was upheld through consistency in the use of detailed field notes and verbatim description of participants' versions techniques while triangulation and respondent validation techniques were used to check its validity and maintain trustworthiness. Quantitative data was statistically analyzed using descriptive (means& standard deviation) and inferential tools (Pearson correlation and regression analysis) with the aid of SPSS (Version 26.0). Qualitative data was thematically analyzed using text. The study found that union organizing had a positive and significant influence on the performance of doctors in public service health sector. Further, results showed that the relationship between union organizing activity and employee performance was significantly moderated by employee engagement. The study recommended that labour relations partners in the public service health sector should formulate more innovative and practical mechanisms that guarantee appreciation of union organizing activity and the moderation effect of employee engagement as pillars of employee performance. The study contributes to existing knowledge by pointing out union organizing activity as a determinant of employee performance. In addition, the study has provided evidence of employee engagement as moderator in relationship between union organizing activity and employee performance. |
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