|
Abstract:
The study aimed to examine the influence of contract administration activity on employee performance among doctors in the public health sector in Nairobi County, Kenya moderated by employee engagement. Drawing on the theory of industrial jurisprudence, the research targeted a population of 789 public service medical doctors. Probability’s stratified sampling technique was employed to categorize the population into specialization based strata and 327 doctors selected through simple random sampling. Non-probability’s purposive sampling technique was used to pick 21 top managers. The study was based pragmatism research philosophy and convergent parallel mixed methods design. Quantitative data was gathered from doctors using a self-structured questionnaire while qualitative data was collected from top managers using an open-ended interview guide. Reliability of the questionnaire was assessed using Cronbach's alpha coefficient and validity was established through face, criterion, content and construct validities. Hypotheses were tested using regression analysis at a 0.05 level of significance. The study found that though contract administration activity had a positive and significant influence on employee performance, the performance of the doctors in public service health sector in Nairobi County was affected by the non-full implementation of their 2017 contract. Further, results showed that relationship between contract administration activity and employee performance was significantly moderated by employee engagement. The study also found that there was no employee engagement policy in the public service. Therefore, study recommended that labour relations stakeholders should formulate more innovative and practical mechanisms that guarantee timely contract administration. Also, formulation of employee engagement policyasa pillar of enhanced employee performance, especially among the public service health sector, should be encouraged.
|
