Title:
The Influence of Corporate Entrepreneurship, Industry 4.0 Adoption, Digital Transformation Capability on Business Performance Mediated by Employee Engagement in the Telecommunication Industry in Indonesia

Authors:
Agung Fitra Sandhi, Bahtiar Usman, Wahyuningsih Santosa, Indonesia

Abstract:

The development of the Industrial Revolution has been going on since the era of the 1st industrial revolution starting in the 18th century using steam engine technology, then continuing with the 2.0 industrial revolution in the 19th century, where electricity as an energy source was continued with the 3rd industrial revolution in the 20th century, namely using electronics and computers and currently Industry 4.0 with the development of IT automation such as big data, Internet of Things, Artificial Intelligence and Machine Learning and cloud computing. The rapid development of technology needs to be seen as to its impact, especially in Indonesia and the telecommunications supporting industry sector, where with the wide demographics of the region and population, the development of equitable technology has become a phenomenon and a challenge for equal distribution of technological progress. The aim of this research is to test how stakeholders and decision makers (corporate entrepreneurship), industry 4.0 adoption and digital transformation capability have a direct influence on business performance and indirectly through employee engagement in telecommunications support sector companies. This research data was collected through a questionnaire with a five-point scale. The research population is based on companies supporting the telecommunications industry in Indonesia which are based in Jakarta and managerial level respondents with a total of 317 out of a target of 305 respondents with a time span of February – March 2024. The results of this research show that stakeholders (corporate entrepreneurship) provide positive influence on business performance both directly and indirectly through the role of employee support (employee engagement) inherent in the organization and also the direct and indirect influence of the adoption of industry 4.0 (industry 4.0 adoption) and Digital Transformation (digital transformation capability) on business performance through employee engagement with the organization.

DOI: https://doi.org/10.51505/IJEBMR.2024.8605