Title:
The Mediating Role of Workaholism Behavior in the Influence of Job Insecurity on Emotional Exhaustion in Hotel Employees in Surakarta

Authors:
NanditaNury Latifah, Hidajat Hendarsjah, Indonesia

Abstract:

The pandemic and government policies that require everyone to stay at home have made tourism including hotels experience a decline in visitors. As a result, many of these hotels had to close and lay off some of their employees. This causes concerns about job security for employees who are still working. Then many employees try to keep their jobs by doing workaholic behavior (workaholism). However, this behavior will result in mental and physical exhaustion (emotional exhaustion). This study aims to analyze the mediating role of workaholism behavior on the effect of job insecurity on emotional exhaustion. This study uses researchers using a cross section study method. Data collection in the form of primary data using a questionnaire adopted from previous research at the hotel where they worked in 2022 when the  Indonesian government's Restriction of Community Activities policy was still in effect during the covid-19 pandemic. Based on the results of the analysis, it is concluded that job insecurity has a positive influence on emotional exhaustion, workaholism behavior is influenced by job insecurity, and has an influence on emotional exhaustion, and workaholism behavior plays a mediating role in the influence of job insecurity on emotional exhaustion. The results showed the influence of job insecurity on workaholism, which means that job insecurity causes employees to perform workaholism to maintain their jobs.

DOI: https://doi.org/10.51505/IJEBMR.2024.8111